Creates the rider record directly — everything else (accommodation, uniform sizes, document files) can be filled in afterward from their profile.
Add vehicle
Adds a vehicle to the fleet. Assign it to a rider now, or leave it in the spare pool.
Add candidate
New candidates start at the first pipeline stage ("Contacted").
Log a fine
Links the fine to the rider so it's tracked on their record. Anyone signed in can log a fine here — only Admin/Manager/Accountant can see the Fines Tracker or change its status.
Log a rider escalation
Long-term these land here automatically from the rider-facing app. Until that's live, use this to log anything a rider reports by phone, WhatsApp or in person — it goes into the same ticket queue below.